Surveys

Our success as a Company and Brand is not only due to the quality, appearance and user friendliness of ORSTO watches. Another less obvious, but very important part of our business model, is having our finger on the pulse of the end user. The people who ultimately pay their hard earned money to buy our products.

 

How we keep up to date with consumer requirements and satisfaction are our own direct ‘Customer Satisfaction Surveys’ and international ‘Google Consumer Surveys’.

 

Customer Satisfaction Surveys are an invaluable tool in helping us to identify quickly any problems to resolve or improvements to make, to retain our customers by building on existing relationships and starting new ones.

Google Consumer Surveys give us the insight that we need to ensure that we are developing in the right direction, both our products and services, that consumers want, desire or expect.

 

 

We analyse the Survey responses to identify what our customers love or dislike, whether it be our products or services, or the services provided by our official retailers and then we use this information to maintain our high standards and continue to make improvement whenever possible.

 

Question

Date: 10th April 2016

Targeted: General Population in the United States on the Google Consumer Surveys publisher network.

Which combination of smart watch features appeals to you most?

A. Color touchscreen & up to 2 days battery life.

1,527 Surveys Completed

Male 49.1%

Female 50.9%

 

Age Range 18 - 24  15.2%

Age Range 25 - 34  19.2%

Age Range 35 - 44  19.4%

Age Range 45 - 54  20.6%

Age Range 55 - 64  14.7%

Age Range 65 +      10.9%

B. Real hands, LCD & several months battery life.

Geography: USA Mid West     25.5%       |       USA North East   18.3%       |       USA South    31.4%      |       USA West     24.8%

Question

Date: 28th April 2016

Targeted: General Population in the United States on the Google Consumer Surveys publisher network.

Which of these 5 watches (with smart functionality), would you be most likely to spend your money on?

1,527 Surveys Completed

Male 49.1%

Female 50.9%

 

Age Range 18 - 24  15.2%                                   Age Range 25 - 34  19.2%

Age Range 35 - 44  19.4%                                   Age Range 45 - 54  20.6%

Age Range 55 - 64  14.7%                                   Age Range 65 +      10.9%

APPLE Watch

ORSTO Classic

SAMSUNG Gear S2

ORSTO Diver

ORSTO Navigation

Geography: USA Mid West     25.5%       |       USA North East   18.3%       |       USA South    31.4%      |       USA West     24.8%

Most Popular: ORSTO with a Total of 41%

Question

Date: 28th April 2016

Targeted: General Population in the United Kingdom on the Google Consumer Surveys publisher network.

Which of these 5 watches (with smart functionality), would you be most likely to spend your money on ?

1,506 Surveys Completed

Male 52.2%

Female 47.8%

 

Age Range 18 - 24  22.0%                                   Age Range 25 - 34  24.7%

Age Range 35 - 44  19.6%                                   Age Range 45 - 54  18.5%

Age Range 55 - 64  9.8%                                   Age Range 65 +      5.4%

APPLE Watch

ORSTO Classic

SAMSUNG Gear S2

ORSTO Diver

ORSTO Navigation

Geography: USA Mid West     25.5%       |       USA North East   18.3%       |       USA South    31.4%      |       USA West     24.8%

Most Popular: ORSTO with a Total of 36%

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